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Monitoring of Service Delivery

Pandemic creates ways for scorned shacklands to call government to account

May 28, 2020 | Blog, Weekly Covid19 Updates

SA’s 5-million residents of informal settlements still dream of the services other South Africans take for granted. Over the past six weeks the Asivikelane campaign (“let’s protect each other” in Zulu) has reported that many residents still share communal toilets that are not regularly cleaned, queue for insufficient taps that are not repaired when they break, and tolerate refuse removal that depends on the whims of the truck driver. This endangers the lives of these residents daily, and during a pandemic, the lives of all South Africans.

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